Frequently Asked Questions

Chronic care management (CCM) is a healthcare service designed to help individuals with 2+ chronic conditions manage their health and improve their quality of life. It involves developing a personalized care plan, coordinating care with multiple healthcare providers, monitoring progress, and providing ongoing support and education.

Examples of chronic conditions include, but are not limited to, the following: Alzheimer’s disease and related dementia Arthritis (osteoarthritis and rheumatoid) Asthma Atrial fibrillation Autism spectrum disorders Cancer Cardiovascular Disease Chronic Obstructive Pulmonary Disease Depression Diabetes Hypertension Infectious diseases such as HIV/AIDS

Our chronic care management services start with a comprehensive assessment of our client's health and medical history. From there, we designate a healthcare professional who works closely with our patients to develop a personalized care plan that includes ongoing monitoring, medication management, and support from our team of healthcare professionals.

Activities that count towards CCM include: Phone calls and patient questions Medication refills and adjustments Scheduling, referrals, and prior authorizations Care planning and care coordination

CPT 99490 – Chronic Care Management Services HCPCS G0511 – General Care Management Services (for FQHCs/RHCs) HCPCS G0506 – Comprehensive Assessment & Care Planning CPT 99439 – non-complex CCM Add-on (New in 2021. Previously G2058) CPT 99487 – Complex Chronic Care Management Services CPT 99489 – Complex CCM Add-on CPT 99491 – Physician-provided CCM

Yes, Care management services can be billed either alone or on a claim with an RHC or FQHC billable visit.

Improved health outcomes, better medication management, reduced healthcare costs, and increased access to healthcare resources and support are just a few benefits.

Any patient with two or more chronic diseases is eligible for CCM. Medicare, Medicare Advantage and Commercial Insurance. For commercial insurance kindly check with patients insurance provider to check the eligibility.

At 2C Health, we are committed to providing our clients with the highest quality chronic care management services. Our team of healthcare professionals has extensive experience in managing chronic conditions, and we work closely with each of our clients to develop a personalized care plan that meets their unique needs and goals. We are dedicated to staying up-to-date with the latest advances in healthcare, and we use technology and data analytics to improve our clients' outcomes and reduce healthcare costs.

Clinical staff will provide CCM services incident to the services of the billing physician (or other appropriate practitioner who can be a physician assistant, nurse practitioner, clinical nurse specialist or certified nurse midwife). Time spent by clinical staff may only be counted if Medicare’s “incident to” rules are met such as supervision, applicable State law, licensure and scope of practice. If the billing physician (or other appropriate billing practitioner) provides CCM services directly, that time counts towards the 20 minute minimum time. Of course, other staff may help facilitate CCM services, but only time spent by clinical staff may be counted towards the 20 minute minimum time. CPT defines a clinical staff member as “a person who works under the supervision of a physician or other qualified health care professional and who is allowed by law, regulation and facility policy to perform or assist in the performance of a specified professional service; but who does not individually report that professional service.” The Centers for Medicare and Medicaid Services (CMS) provided an exception under Medicare’s incident to rules that permits clinical staff to provide the CCM service incident to the services of the billing physician/practitioner under the general supervision (rather than direct supervision) of a physician/practitioner. “General supervision” means the service is furnished under the billing physician/practitioner’s overall direction and control, but that person could be on call and not necessarily on site in the office.

Yes, it depends on the plan. From our experience, most Medicare Advantage plans do pay for CCM.

Yes, on a state-by-state basis.

Remote patient monitoring is a healthcare technology service that allows healthcare providers to monitor and track their patients’ health remotely. It involves using a variety of devices to collect data on a patient's health status, which is then transmitted to healthcare providers for analysis and care management.

Our remote patient monitoring system is easy to use and requires minimal setup. We provide our clients with a range of 4G/Bluetooth enabled monitoring devices, such as blood pressure monitors, glucose meters, and pulse oximeters, all of which collect health data from the comfort of your home. The data is then transmitted to your designated healthcare professionals, who analyzes it and uses it to make informed care decisions and treatment plans.

RPM can collect a wide range of health data, including blood pressure, heart rate, blood sugar levels, weight, and oxygen saturation levels. We use this data to monitor our clients' health status, identify potential issues, and provide timely interventions as needed.

RPM offers a range of benefits, including improved health outcomes, reduced healthcare costs, increased access to care, and greater convenience for patients. It allows healthcare providers to monitor patients' health status in real-time, which can help prevent complications and ensure timely interventions when needed.

Yes, a Medicare Part B service, the patient is responsible for 20% of the RPM copay. If you have a secondary insurance, typically the secondary insurance will cover the remainder.

Any Patient. However, a provider should only order/prescribe RPM if capturing data is directly beneficial to managing a patient’s condition(s) with justifications documented in the medical records. Patients with diabetes, heart disease, and COPD make for the best candidates. It is also beneficial for individuals who have recently been discharged from the hospital and need ongoing monitoring and support.

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At 2C Health, we are committed to providing our clients with the highest quality remote patient monitoring services. Our system is user-friendly and easy to use, and our team of healthcare professionals have extensive experience in data analytics and technology to improve patient outcomes. We work closely with each of our clients to develop a customized monitoring plan that meets their unique needs and goals.

Weighing Scale, Blood Pressure Monitor, Glucometer, Pulse Oximeter, CGM Contact Looking for a corporate solution? Contact us.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter.

Content-focused grid designs, unique social elements, post-sharing function, author exposure, sticky newsletter. Contact Looking for a corporate solution? Contact us.